Acceptable Use Policy

Last Updated: June 8, 2026

This Acceptable Use Policy ("AUP") describes prohibited uses of the services operated by Surplus Intelligence LLC ("Surplus Intelligence," "SI," "we," "us," or "our"), including our website at https://www.surplusintelligence.ai/, our APIs, smart contracts, and related services (collectively, the "Service"). Capitalized terms not defined here have the meaning given in our Terms of Service.

This AUP is incorporated into the Terms of Service. Violations of this AUP are violations of the Terms. We reserve the right to suspend, restrict, or terminate access to the Service for any user, account, wallet, or IP address that we reasonably believe has violated this AUP, with or without prior notice.

You are also independently responsible for complying with the terms of service and acceptable-use policies of the third-party model providers ("Model Providers") whose models you access through the Service ("Provider Terms"). A given use may be permitted under this AUP but prohibited by the applicable Model Provider — or vice versa — and the stricter rule applies to your effective use. We may suspend access to a particular model or to your account if we are required or requested to do so by a Model Provider.

1. Prohibited Content and Activities

You may not use the Service, or allow others to use the Service through your account, to generate, distribute, store, request, facilitate, or promote:

1.1 Illegal Conduct

Any activity that violates applicable law, regulation, or government order, including export-control, sanctions, anti-money-laundering, counter-terrorism, securities, gambling, or tax laws.
Sale or distribution of controlled substances, illegal firearms or weapon components, stolen goods, counterfeit currency or documents, or other contraband.

1.2 Child Sexual Abuse Material and Exploitation

Child sexual abuse material ("CSAM"), or any content that sexually exploits, abuses, or endangers minors.
Content that grooms, lures, or facilitates the exploitation of minors.
Reports of suspected CSAM should be sent to support@surplusintelligence.ai and, where applicable, to the National Center for Missing & Exploited Children CyberTipline (https://report.cybertip.org/).

1.3 Violence, Weapons, and Critical Harm

Content that incites, threatens, glorifies, or facilitates violence against any person or group.
Instructions, designs, or operational guidance for the creation or use of weapons capable of mass casualties, including biological, chemical, radiological, nuclear, or high-yield explosive weapons; or for attacks on critical infrastructure (e.g., power grids, water systems, healthcare systems, financial systems).
Content designed to assist in the planning or execution of terrorist acts.

1.4 Sexual Content and Non-Consensual Intimate Imagery

Pornographic, sexually explicit, or adult sexual content, including AI-generated sexual content created for sexual gratification.
Non-consensual intimate imagery ("NCII"), including deepfake or synthetic intimate imagery of identifiable real people produced without their informed consent.
Sexual content depicting identifiable real people without their informed consent.

1.5 Harassment, Hate, and Discrimination

Content that harasses, bullies, threatens, intimidates, or doxes any individual.
Content that promotes or incites hatred, violence, or discrimination against any individual or group based on race, ethnicity, national origin, religion, caste, sexual orientation, gender identity, disability, or similar characteristic.

1.6 Fraud, Deception, and Manipulation

Phishing, scams, fraud, identity theft, financial-account takeover, or any other form of deception for personal or financial gain.
Impersonation of any person, entity, government, or organization in a manner that is misleading or deceptive.
Mass-produced disinformation, election interference, or coordinated inauthentic behavior intended to manipulate public discourse or political outcomes.
Automated generation of content for the purpose of fraudulently inflating engagement, ratings, reviews, or rankings on any platform.

1.7 Malware, Exploits, and Unauthorized Access

Creation, distribution, or operation of malware, ransomware, spyware, keyloggers, worms, viruses, or other malicious code.
Tools or instructions designed to gain unauthorized access to systems, networks, accounts, or data, including credential-stuffing tools and exploit kits for known vulnerabilities of third-party systems you are not authorized to test.
Conducting denial-of-service, brute-force, or other disruptive attacks against any system, including the Service.

1.8 Privacy Violations

Mass collection, aggregation, or inference of personal information without a lawful basis and the consent of the individuals concerned.
Tracking, surveilling, or monitoring individuals without their consent or without legal authority.
Reverse-engineering, de-anonymizing, or attempting to re-identify anonymized or aggregated datasets.

1.9 Spam and Unsolicited Communications

Generating or distributing spam, bulk unsolicited messages, or unsolicited commercial communications in violation of applicable anti-spam laws.
Operating engagement farms, mass-comment generators, or fake-account factories.

1.10 Intellectual-Property Infringement

Generating, distributing, or assisting in the creation of content that infringes copyrights, trademarks, patents, trade secrets, rights of publicity, or other intellectual-property or proprietary rights.
Defeating digital-rights-management or other technical protection measures.

1.11 High-Risk Decisions Without Human Oversight

You may not use Outputs as the sole basis for any decision that materially affects an individual's legal rights, safety, health, finances, employment, education, housing, immigration status, or access to essential services, without meaningful human review and qualified professional judgment. The Service is not approved or fit for use without such review in any of the following contexts:

Medical diagnosis, treatment, or prescription decisions.
Legal advice or representation.
Lending, credit, insurance, or other financial-services decisions subject to fair-lending or anti-discrimination laws.
Hiring, firing, promotion, or other employment decisions.
Government benefit eligibility or law-enforcement decisions.
Critical-infrastructure operation or safety-critical control systems.

1.12 Other Restricted Activities

Generating or distributing content that violates the terms of service or acceptable-use policy of any Model Provider whose model is invoked.
Operating an unlicensed money-services business, virtual-currency exchange, securities offering, or other regulated financial activity through the Service.
Generating content intended to facilitate the manipulation of digital-asset markets (e.g., pump-and-dump schemes, market manipulation, insider trading).

2. Marketplace-Specific Rules

In addition to the prohibitions above:

2.1 Authorized Provider Access Only

You may not list, connect, or provide access to any third-party API, model endpoint, account, credential, or service unless you have the rights and permissions required by the applicable provider terms and law. If a provider's terms prohibit the way you intend to use an endpoint with the Service, you may not list that endpoint.

2.2 No Scraping or Circumvention

You may not scrape, crawl, harvest, or use automated processes to extract data from the Site or Service except as expressly permitted by our published API surface and rate limits. You may not circumvent or attempt to circumvent any technical, security, rate-limit, cap, routing, or access restriction.

2.3 No Red Teaming Without Authorization

"Red Teaming" — prompt injection, jailbreaking, adversarial probing, or similar testing — against Model Providers is prohibited under most Provider Terms. You may not conduct Red Teaming through the Service without our prior written approval and, where applicable, the approval of the affected Model Provider. Bona-fide security research targeting Surplus Intelligence's own infrastructure or smart contracts is welcome through our coordinated vulnerability-disclosure process at support@surplusintelligence.ai.

2.4 No Multi-Accounting to Evade Limits

You may not create multiple accounts or use multiple wallets to evade rate limits, spend caps, refund limits, or any other restriction. Each natural person or legal entity may operate the number of accounts reasonably necessary for legitimate use; bulk-account creation to bypass restrictions is prohibited.

3. Seller-Specific Rules

If you list a Provider Endpoint as a Seller:

You must own or be properly authorized to provide and resell access to the Seller Credentials you submit. Submitting stolen, leaked, shared, free-trial, evaluation, or otherwise unauthorized API keys is prohibited.
You must comply with all Provider Terms applicable to the models you offer. If a Model Provider notifies us of a violation by you, we will suspend or remove your affected listings.
You must accurately describe the models, pricing, capabilities, and quality of your Provider Endpoint. Misleading or false metadata is prohibited.
You must not route requests through endpoints that materially modify, degrade, censor, surveil, or log Inputs or Outputs in ways inconsistent with what the Marketplace and the underlying Model Provider's documentation lead Buyers to expect.
Your payout wallet must be owned and controlled by you (or your authorized payee) and must not be on any sanctions list.

4. Wallet, Payment, and On-Chain Conduct

You may not use the Service to:

Launder funds, evade sanctions, or otherwise transact with persons or entities subject to OFAC or other applicable sanctions.
Settle transactions using cryptocurrency that you know or should know is the proceeds of crime, fraud, or other unlawful activity.
Mix funds or use the Service in conjunction with mixers, tumblers, or privacy tools whose primary purpose is to obscure the origin of unlawful proceeds.
Interact with the SettlementV2 smart contract or other on-chain components of the Service in any manner intended to exploit a bug, race condition, or unintended behavior.

5. Reporting Violations

To report a suspected violation of this AUP — including abusive content, fraud, security issues, CSAM, or other prohibited use — contact us at support@surplusintelligence.ai. We will preserve and forward CSAM reports as required by law to the National Center for Missing & Exploited Children.

Please include enough detail to investigate, such as the wallet address or API-key prefix involved, timestamps, model identifier, and a description of the activity.

6. Enforcement

We may take any of the following actions when we reasonably believe this AUP has been violated, with or without prior notice:

Suspend, restrict, throttle, disable, or terminate any account, wallet, API key, IP address, or Provider Endpoint.
Remove, block, or refuse to serve specific Inputs, Outputs, or requests.
Decline to refund Credits that were associated with violating activity, except where prohibited by law.
Report violations to Model Providers, law-enforcement authorities, regulators, or other affected parties.
Cooperate with law-enforcement investigations and respond to lawful process.

Enforcement decisions are made in our reasonable discretion. We may decline to enforce a particular provision in a particular case without waiving our right to enforce it in another.

7. Changes to this AUP

We may update this AUP from time to time. Material changes will be communicated through the Site or by email to registered users. Your continued use of the Service after the effective date constitutes acceptance of the updated AUP.

8. Contact

Surplus Intelligence LLC 1309 Coffeen Avenue, STE 19992 Sheridan, WY 82801 United States

Contact: support@surplusintelligence.ai
Phone: +1 (512) 222-3017